At the beginning of 2013, we started looking to buy a family home in Sydney’s North Shore. We are Aussie expats living in Hong Kong with plans to move back to Sydney in the next few years. Initially we thought we could do the property search ourselves online and send relatives to view properties on our behalf. After several months into the search we realised that it was not progressing well due to the following factors: (1) it was difficult for us to gauge property values in the fast moving Sydney property market, (2) it was difficult to properly assess the quality and location of the property simply by looking online, (3) selling agents did not respond as quickly to email inquiries since we were located overseas, and (4) good properties were being snapped up quickly and we were missing out. …
In August 2013, we decided to engage the help of buyers agents Henny & Oliver Stier, based on a friend’s recommendation. From the start, we found Henny and Oliver to be very professional and knowledgeable. They provided advice on suburbs suited to our budget and property requirements. Throughout the search they communicated regularly via email as well as arranged calls at times convenient for us given our time zone difference.
We returned to Sydney in October 2013 for two weeks holiday and met with Henny and Oliver in person to progress our property search. Oliver took us on a suburbs tour to see some areas that we were not familiar with that represented good value and were within our budget. They also lined up several short-listed properties for us to view. One of these properties we loved. Henny and Oliver worked very hard to secure this property for us and we successfully purchased it pre-auction at a price within their recommended appraisal. The offer process was expertly handled by them.
We could not be more pleased with our purchase given the current strong property market, and are certain that we would not have achieved this favourable outcome without Oliver and Henny’s help.
Upon our return to Hong Kong, Henny and Oliver continued the frequent communication and helped facilitate a smooth settlement. We were so happy with their service that we appointed them property managers of our property. Within a month of settlement (a few days before Christmas Day), they secured a tenant for us, as well as promptly handled property maintenance matters.
We have no hesitation in recommending Henny and Oliver to other prospective buyers and to our family and friends. They went above and beyond what we had expected from a buyers agent. We were very impressed by their dedication, excellent service and attention to detail. Their expertise and advice are invaluable and gave us great comfort to know that one of our biggest financial purchases was a sensible one.
Thank you Oliver and Henny for a job very well done!
J. & A. SurjadiCategories: Expats, Investors, Upgraders, Out-of-Area Buyers