Testimonials

 

The following are extracts of written testimonials we have received from some of our past clients. We will be happy to provide the full length version of the testimonials or to put you in touch with any of our past clients so you can speak with them directly regarding their experience of using our services.

----------------------------------------------------------------------------------------------------
 
 

"OH Property Group has enabled us to save money by securing the best property we can afford in the least amount of time.

After a failed property transaction, we felt we needed help from a buyer’s agent. Having experience in buying our first home, we thought we were veterans in property arena. The unsuccessful transactions we had in the past exemplified the harsh reality that we did not know as much as we thought. And so, we began educating ourselves through property magazines, books, and short courses to make certain we would not repeat the same mistakes. However, we were overwhelmed by the sheer volume and conflicting information available. As a result, we decided to hire a buyer’s agent.

OH Property Group was proactive, efficient, and always available during each step of the buying process. Every week OH Property Group worked incessantly with us to narrow down and refine our search criteria. We found them to be valuable mentors through the entire process and we felt comfortable sounding out our ideas and concerns around properties we had seen. During our search we never felt rushed in making any irrational decisions and were able to digest all information in our own time.

Oliver and Henny complement each other to form a winning team. Oliver is a very astute negotiator, his commercial reasoning is sound, and he was able to coach us on the negotiation tactics we used in submitting our offers. Henny has a very high fidelity to detail and can pick up things that other people would cast aside as irrelevant. These small things discarded by others can make a big difference. Both of them are able to see around corners and paint a simple road to securing the best property in the least amount of time."

S. & R. Reyes
 
 

"I had only been living in the North Shore for 18 months after relocating back to Sydney from overseas. I had little knowledge of real estate values in the area and I needed to buy a house quickly and under very difficult personal circumstances. I needed a lot of hand holding to make my property purchasea as simple as possible. I didn't need an overly pushy salesperson.

After speaking to a few Buyers' Agents, I signed with OH Property Group because they were the right personality for me. They also had a fairer formula for calculating their service fee from their competitors. I felt more comfortable knowing there was no incentive to recommend properties at the top of my budget.

The service that OH Property Group provided went beyond the standard brief for a Buyer's Agent. They only represent one client per price bracket at a time - to avoid competing interests. I was pleasantly surprised with the amount of time they were able to spend with me, accompanying me to most property inspections. They even took the time to show me around the area. They also recommended a solicitor, arranged property inspections, trades people - all of which have provided good value for service.

OH Property Group's professionalism and tireless work ethic achieved the impossible in an impossible time frame. Without their help, I wouldn't have even looked at the property I ended up buying.

Their fee for service is insignificant compared to the saving I believe I have made on the purchase price. The service that OH Property Group provided me has exceeded my expectations. I have already recommended their service to others and will continue to do so."

P. Christensen
 
 

"We had been looking for a property for over a year and we had missed on some key properties due to our lack of experience in dealing with real estate agents. This frustration and the lack of the time led us to hire OH Property Group to represent us.

The first meeting alone was such a great learning experience for us and a real eye opener. I can honestly say that we felt both excited and relieved at the prospect of hiring OH Property as our buying agent.

Our experience with using a buyers' agent went well beyond our expectations. The minute we met with you, we felt comfortable putting our trust in you. Our growing frustration with not being able to find a house for such a long time almost put us in a position where we felt we had to either lower our standards or build a house completely from scratch.

We are truly happy with our new home. We definitely agree that we were able to get a better price than if we had acted alone. OH Property Group's professionalism and experienced negotiation tactics really landed us with the best outcome."

J. & V. Wu
 
 

"Purchasing a new home is something that you might only do on a couple of occasions during your life but the responsibility of getting it right and trying to ensure that the decision that you do make is the best for yourself and your family is enormous. OH Property Group take that responsibility very seriously and were able in various ways to ensure that we put ourselves in the best possible position to make the decision that was right for us. 

  1. Firstly, they were able to respond very quickly to go and see properties that we felt that we might be interested in – even when that involved a property that we saw only a week before the auction. Our agents were still able to schedule a visit to the property and then produce a full valuation within 24 hours and make time to visit us at home in the evening so that they could explain the criteria for the valuation. This helped us to be confident that we were bidding with our heads not our hearts. 
  2. Our agents were also able to carefully point out issues which were beyond our experience in relation to the condition of a property. For example, one home we visited caught our eye having recently been renovated and presenting very attractively. However, our agents were able to systematically provide very detailed evidence of why the renovation was substandard, including photographs of particular aspects of the property which we had just not noticed on our inspection. The ability to see both the positives and the negatives of any particular property somewhat more dispassionately was extremely useful.
  3. Thirdly, our Buyers' Agents were able to provide important advice about the manner in which we should communicate with the Vendor in order to make an offer on the property clearly and confidently - sending a very clear message about how serious we were about the purchase despite our offering well below the asking price.
  4. Lastly, OH Property Group had great contacts which enabled us to get a building inspection organised within a day of our offer being accepted and have the property seen at 5pm on a Friday afternoon. When we were put in the position of having to exchange by close of play on Monday, the ability to complete the inspection so quickly became vital to the purchasing process and is something we could not have achieved on our own."
A. McConnachie & S. Wrangham
 
 

"We have bought three other properties on our own before. However, compared to our past purchase experiences, this time it was so much easier. But most importantly, we had peace of mind knowing that we bought a really good property at a great price.

The buyers' agent concept is quite new to Australia. We like the fact that you are not incentivised to sell or recommend a particular property - and that you are on the buyers' side. As busy working professionals, we appreciate that you are able to take care of the entire buying process from the search up until the settlement.

Our Buyers' Agent took a very personal approach to helping us beyond just the buying phase and has saved us a tremendous amount of money by negotiating the best prices when dealing with third party service providers.

With the help of OH Property Group, we were ultimately able to buy a property in an excellent suburb which was initially priced well above our budget.

OH Property Group has access to the same database as selling agents and provided us with detailed sales history for the property as well as street and suburb price comparisons. It helped us to make our decision objectively based on the facts.

We just can't thank you enough for your professional guidance and advice. We are truly happy with our purchase and feel very fortunate to have found OH Property Group at the right time. We would not hesitate to recommend your services to any of our family or friends."

A. & B. Sengphachan
 
 

"We found the experience of using a buyers' agent to be very liberating. It took a load off our minds. We also enjoyed having someone to bounce our thoughts off. It saved us a lot of time as we were given a summary of properties matching our price and criteria each week so that we only had to inspect those which have been shortlisted for us.

The background research OH Property Group provided helped us to arrive at a fair value for the properties and gave us assurance that we were not overpaying. It also gave us the confidence to walk away without being afraid that we were losing out when a vendor was asking for a silly price.

It was definitely money well spent and we would definitely recommend your services to others!"

P. & A. Wong
 
 

"As first home buyers, we were inexperienced in negotiating with real estate agents, and felt unable to compete in such a competitive first home buyers market. We were also too busy to go to many inspections, particularly on weekends when most opens are scheduled. Enlisting buying agents to assist us was a great decision.

Our agents made the process so smooth, and took all the stress out of buying a home. Their advice and service surpassed our expectations, from the very first meeting to after we had moved into our home.

Without their help it is unlikely that we would have even inspected the apartment we bought, and not only does it meet all our needs but the purchase price was at the lower end of our budget. We would certainly recommend them to anyone looking to buy property."

D. & M. Watson
 
 

"We decided to use a Buyers' Agent for several reasons. The most notable benefits of using a OH Property Group for us were:

  • Guidance
  • Having real estate experts provide insight into the market
  • Unbiased advice
  • Speaking on our behalf and giving us a voice
  • Having someone negotiate and guide us through the whole process of buying a property

We appreciated the clear and consistent communication throughout the process, and it gave us comfort and confidence that we would make the right decisions.

Advice given was unbiased and detailed pros and cons. We were informed of advantages and risks at every stage of the decision making process. We feel that this gave us a clear advantage over other buyer in that we were provided with information and insights that would not normally be considered.

We feel we made the right decision to engage OH Property Group and we were most definitely happy to pay for the services provided. Our Buyers' Agent took away all the guesswork, did all the investigation and due dilligence and presented us with everything we needed to know in order to make a well informed decision. Suffice it to say, without having experts on our side, we feel we would have faced many unexpected issues in the process that would have led to a lesser outcome for us."

E. Huang
 
 

"I was referred to OH Property Group through a close friend of mine. My biggest challenges in purchasing my first property were finding the time to inspect multiple properties and ensuring I understood the Sydney market. In the end, I decided to utilise OH Property Group's service in order to streamline my search, provide me with market insight and advice, and ensure I had the objective view of market experts.

My agents (Oliver and Henny) were extremely thorough in their initial meetings, taking the time to understand my requirements and preferences. They overcommunicated throughout the entire search + purchase process, and always made themselves available for questions and discussion. I felt more confident and better equipped through having OH Property Group represent me throughout every stage of my property purchase process.

I feel that Oliver and Henny were completely honest and open, working with only my best interests at hand. I have no hesitation in recommending their services to any potential home buyers in the Sydney market, and would be happy to answer any questions about my experience with OH Property Group."

J. Mak
 
 

"We relocated to Sydney from Melbourne and after having used a buyers agent to purchase our first home we knew we would definitely be using one again, especially as we weren’t familiar with the property market in Sydney.

We were happy to incorporate the fee into the overall purchase price as we knew that the money saved on the actual property purchase would be greater than the fee itself.

We viewed a home we were interested in on the Saturday and first thing on Monday phoned Oliver from OH Property Group. After a lengthy and most informative chat we were more than happy to go ahead with him as our agent, as we sensed he was a highly professional individual and committed to the process of securing the right property for his clients. He was able to immediately arrange a viewing and appraisal of the property in question, organise building and pest inspections as well as a solicitor.

Oliver also made us aware that there was a second party who was very interested in the property in addition to us and he kept us abreast of where they were at with regards to offers and movement. We were informed that they had in fact made an offer before us. Oliver advised us the correct manner in which to put forward our offer to make it more attractive to the vendor - which worked! We were also advised not to offer as much as we were willing to pay for the property and to our surprise Oliver secured the house for less, saving us money.

Oliver was able to keep us focused on the facts rather than the emotions that come part and parcel with purchasing a home. The negotiation process was handled in a highly skilled, efficient and impressive manner and the property secured at the right price within a matter of days despite the competition.

Buying a home is a highly stressful process in itself and hiring a buyers agent is one way to greatly reduce that stress. We found our experience of working with Oliver an easy and enjoyable experience and do not hesitate in recommending his services to anyone wishing to purchase a home."

T. & D. Colwell
 
 

"OH Property Group helped us find our first home and we are delighted with our purchase and with the service of OH Property Group.

We had never heard of Buyers' Agent until we encountered OH Property Group and we thought it was a good idea to use them for two reasons:

  1. We were not familiar with the housing market; and
  2. We just had a baby and therefore had no time to look around.

OH Property sat down with us and went through our requirements from practical and lifestyle as well as investment point of view - what suburbs we preferred, what type of house we were looking for, how close to public transport we wanted (just to mention a few). They even came up with things regarding buying a house that we, being first home buyers hadn't thought of.

Based on the information and budget we had given to them, they then started looking. In the end they saved us time because they inspected properties that fell within our price range to make sure it fitted our criteria before showing it to us. We therefore only had to visit those properties that would be most suitable for us instead of spending lots of time (that we didn't have) going through the ads and all the properties that were not suitable.

They saved us money because they also knew the housing market and had information as to how much other comparable properties have sold for, therefore, ensuring we wouldn't overpay for our property.

We were advised to let the Auction for our new house pass-in and in the end, we acquired the property for $165,000 below the Vendor's Bid at auction. This savings means the Buyers' Agent fees essentially paid for themselves multiple times over (and at the same time we were spared all the stress and work of the process).

Our Agent was always thorough, professional, informative, patient and helpful. It was definitely worth the money and we would recommend it to anyone, especially those who are busy and those who don't know the property market well.

OH Property Group has a wealth of knowledge that would put your mind at ease knowing that someone knows what they are doing and they are looking after your interests as the buyer."

S. Lam
 
 

"The biggest challenge in searching for a property on our own was time. We were very short on time on weekends and with a small kid in tow could only make it to a couple of inspections each Saturday. Therefore we probably filtered out a lot of 'potentials' just because we didn't like it at first impression from looking at the photos online, and missed out on others because we couldn't make it to the inspection times.

We were tired on missing out on a couple of properties and wanted an advantage in a very competitive first home buyers' price bracket.

Having a buyers' agent represent us at auctions helped relieve a lot of our stress... It was great to finally have an upper hand at an auction situation for we had the best people working for us."

M. & M. Ng
 
 

"My partner and I were completely new to the property market when I stumbled upon Oliver's blog. His articles are very informative and more importantly, easy to understand as a newbie. He has been extremely patient throughout our many conversations, and has shared with us a lot of his knowledge and experience prior to us engaging him as our buyers agent.

We found our dream home up for Auction with a 4 weeks settlement period. The auction was taking place 2 weeks before our wedding and the settlement day was one day after we return from our honeymoon overseas.

Oliver made this impossible time line manageable. He provided us with strategies for the purchase, chased us up for any legal and financial documents we need to be prepared with, and most importantly, represented us at the Auction and negotiated a price much lower than what we had been willing to pay.

Having him as our buyer's agent has made the experience of buying our first home a smooth and enjoyable one. We just had to prepare our papers and watch him do all the work."

J. Chang & L. Truong
 
 
 
Close